India: ILM Endorsed Management and Leadership Development Program

Learning Objectives:

By the end of the program, participants will be able to:

• Understand and intervene as Leaders to develop their team.
• Use EQ understanding and Mental Toughness interventions.
• Get work done through others.
• Practise and use action centered and situational leadership.
• Give constructive feedback and set clear performance objectives.
• Deal with conflicts and manage the relationship with team members.
• Coach and facilitate goal setting in teams.

Course Outline:

Module 1:

• Key challenges
• Making a Difference
• The four steps of understanding
• Mental Toughness Interventions
• EQ Understanding and interventions
• Self-awareness
• Self-management
• Social Awareness
• Relationship Management
• Communication Styles

Module 2:

• Supervising People
• Your role within your organization
• Action Centered Leadership
• Your role within your organization
• Learning and Application Log
• Situational Leadership
• Skill / Will Matrix
• Skill will your team
• Skill will the tasks
• Learning and Application Log
• Motivation
• Maslow’s Hierarchy of Needs
• Types of Motivation
• Learning and Application Log
• Getting work done through others

Module 3:

• Delegation
• Barriers to Delegation
• What should I delegate?
• Delegation Flow Chart
• Preparing the Brief
• My Action Plan
• Giving Constructive Feedback
• SBI Model
• Twelve Guidelines for Managing By Walking Around (MBWA)
• Coaching
• The Coaching Cycle
• GROW Model
• Goal Setting
• Performance Objectives Setting
• Giving Feedback as a Coach
• Performance Conversations

Module 4:

• Dealing with Conflict
• Managing Conflicts
• Conflict Mode Questionnaire
• Having the conversation
• Guiding employees towards the results
• My Action Plan
• Team Development
• Personal or Positional
• Understanding Teams
• Definition of an Organizations High-Performance Teams
• What is an Effective Team?
• Benefits and Hinders
• Factors/Barriers that affect Team Development
• Cave Rescue Exercise

Module 5:

• Team Development
• Belbin Team Role (Team Roles & Description)
• Belbin Self-Perception Inventory
• Putting it all together
• Managing your Team
• Building the Bridge
• Relationship plan and Personal Development Plan
• My Action Plan
• Leading Change & Change Management
• Kotter’s Eight Steps
• Presentation Skills
• Types of Presentation
• Rule of Three
• Presentation Essentials
• Qualities of a Good Presenter

Module 6:

• Planning and Organizing
• Principles and importance of correct planning
• Essentials of planning
• Planning tools
• Personal organizing strategies to help with work-life balance
• Strategic Thinking
• Creative Thinking vs. Critical Thinking
• Internal & External Strategic Analysis
• The Strategic Planning Pyramid
• Strategic Goal Setting
• Turning a Strategic Plan into Great Performance

Who Should Attend:

Managers at different levels in the organization.

Please register through the course page: http://zoetalentsolutions.com/course/management-leadership-development-program/